'[I] hope you have the days you deserve': Barista shuts down angry customer online

Brad Dickson • Managing Editor

May 31, 2023 6:00 PM EDT

Dealing with customers is probably the worst part of working retail or service jobs. It can be the best part too—but ten positive experiences can be overshadowed by one violent, screaming adult tantrum. If you've ever worked one of these jobs, you know exactly what I'm talking about.

It may be no use crying over spilled milk, but that didn't stop this grown adult woman from throwing a complete tantrum over the temperature of it. After collecting a cup of "warm" milk from a location of a major coffee chain, this mother called the store in full a full-on rage. She claimed that the milk had burnt her child, yet, inexplicably refused to come back into the store so that they could address the situation.

The mother then posted about her experience on the store's page, calling out the manager directly (by name.) Workers from the store responded, firmly taking the mother's claims to task and stating an alternative take on what happened with some omitted details.

Read on to see the exchange below. Next, check out this Karen that messed with the wrong librarian, who then proceeded to unearth unpaid fines to tie to her account.

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The mother's post to Facebook about her experience

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Members of the store respond

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The Original Poster provided some additional information in a comment

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